Legal
Privacy Policy
Last updated: March 1, 2026
At Umartco ("we", "our", "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase on umartco.com.
1. Information We Collect
When you use Umartco, we may collect the following types of information: • Account Information: Name, email address, phone number, and password when you create an account. • Order Information: Billing and shipping address, payment method details (we do not store full card numbers), order history. • Device & Usage Data: IP address, browser type, operating system, pages visited, time spent, and referring URLs. • Location Data: Approximate location for delivery purposes, if you grant permission. • Communications: Messages you send to our support team or through our contact forms.
2. How We Use Your Information
We use your information to: • Process and fulfill your orders • Send order confirmations, shipping updates, and receipts • Provide customer support and resolve disputes • Personalize your shopping experience and recommendations • Send promotional emails and offers (you may opt out at any time) • Detect and prevent fraud, abuse, and security incidents • Comply with legal obligations
3. How We Share Your Information
We do not sell your personal data to third parties. We share information only in these limited cases: • Logistics Partners: To fulfill and deliver your orders (e.g., courier companies) • Payment Processors: To securely process your payments • Cloud & Technology Providers: For hosting, analytics, and infrastructure (bound by strict data processing agreements) • Legal Compliance: When required by law or to protect our rights and users' safety
4. Cookies & Tracking
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site usage. You can control cookie settings through your browser. For full details, see our Cookie Policy. Note that disabling certain cookies may affect site functionality.
5. Data Security
We implement industry-standard security measures including TLS encryption, secure data storage, and regular security audits. Despite these measures, no transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your Umartco account.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services and comply with legal obligations. You may request deletion of your account and associated data by contacting us at [email protected].
7. Your Rights
You have the right to: • Access the personal data we hold about you • Correct inaccurate or incomplete data • Request deletion of your personal data • Opt out of marketing communications at any time • Lodge a complaint with the relevant data protection authority To exercise any of these rights, contact us at [email protected].
8. Children's Privacy
Umartco is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or a prominent notice on our website. Your continued use of Umartco after changes take effect constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related questions or requests, contact our Data Protection team at [email protected] or write to: Umartco Data Protection, Gulshan 2, Dhaka 1212, Bangladesh.